Centers

Managed Care Technical Assistance Center

Founded in 2014, the Managed Care Technical Assistant Center (MCTAC) is a part of New York University’s McSilver Institute for Poverty Policy and Research. Funded and supported by New York State Office of Mental Health (OMH) and Office of Addiction Services and Supports (OASAS), MCTAC provides training and technical assistance to all behavioral health agencies in New York State. The MCTAC team includes researchers, clinical, administrative and business experts with decades of experience working in the field of behavioral health.

MCTAC works closely with funders and key strategic partners to advance the delivery of high-quality behavioral health services, particularly as New York State continually evolves and improves its Medicaid program. Playing an essential role in this effort, MCTAC assists stakeholders across these systems, such as government agencies, managed care plans, healthcare providers, electronic health record systems, and trade and advocacy organizations, to address the needs of the state’s most vulnerable populations.

Recent Trainings

Training

Innovation in Behavioral Health (IBH) Model Overview

On November 6th, 2025, the New York State Office of Mental Health (OMH) and New York State Office of Addiction Services and Supports (OASAS) hosted the Innovation in Behavioral Health (IBH) Model Over...

Training

Artificial Intelligence (AI) in Behavioral Health

On October 30th, 2025, the Managed Care Technical Assistance Center (MCTAC) hosted the Artificial Intelligence (AI) in Behavioral Health webinar. In this presentation, we discussed AI a...

Training

Children and Family Treatment and Support Services (CFTSS) Webinar

MCTAC hosted a webinar in partnership with the Office of Mental Health, Department of Health, Office of Addiction Supports and Services, and Office of Children and Family Services for Children and Fam...

Training

NFP Board Series: CEO and Board Evaluation: Assessing and Identifying Performance

On 7/17/25, MCTAC in partnership with Jackie Negri (Negri Management Resources) and Keith Little (Kemili Solutions) kicked off their second Non-For Profit Board Member Training series with the th...

Training

2025 CORE Summit

On 7/16/25, MCTAC in partnership with OMH, OASAS and The Alliance for Rights and Recovery, hosted its third in-person summit event for Community Oriented Recovery and Empowerment (CORE) service provid...

Training

NFP Board Series: Leading Productive Meetings for Good Governance

On 6/26/25, MCTAC in partnership with Jackie Negri (Negri Management Resources) and Keith Little (Kemili Solutions) kicked off their second Non-For Profit Board Member Training series with the se...

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