Centers

Managed Care Technical Assistance Center

Founded in 2014, the Managed Care Technical Assistant Center (MCTAC) is a part of New York University’s McSilver Institute for Poverty Policy and Research. Funded and supported by New York State Office of Mental Health (OMH) and Office of Addiction Services and Supports (OASAS), MCTAC provides training and technical assistance to all behavioral health agencies in New York State. The MCTAC team includes researchers, clinical, administrative and business experts with decades of experience working in the field of behavioral health.

MCTAC works closely with funders and key strategic partners to advance the delivery of high-quality behavioral health services, particularly as New York State continually evolves and improves its Medicaid program. Playing an essential role in this effort, MCTAC assists stakeholders across these systems, such as government agencies, managed care plans, healthcare providers, electronic health record systems, and trade and advocacy organizations, to address the needs of the state’s most vulnerable populations.

Upcoming Events

Jul
29

Medicaid & SNAP Changes: What Behavioral Health Providers Need to Know

This webinar will focus on the anticipated impacts of HR1-related policy changes on Medicaid and SNAP benefits, and what these changes may mean for New York State behavioral health providers and the individuals they serve. This webinar will provide an overview of key Medicaid and SNAP changes, highl...

Sep
17

4th Annual CORE Summit 2026: Rochester

MCTAC, in partnership with OMH, OASAS, and The Alliance for Rights and Recovery, is excited to host its fourth annual in-person summit for Community Oriented Recovery and Empowerment (CORE) service providers. To increase accessibility and provide more opportunities for participation, this year&r...

Sep
28

Non-For Profit Board and Executive Leadership Webinar: September 2026

Talent Management and Succession Planning

Sep
29

4th Annual CORE Summit 2026: NYC

MCTAC, in partnership with OMH, OASAS, and The Alliance for Rights and Recovery, is excited to host its fourth annual in-person summit for Community Oriented Recovery and Empowerment (CORE) service providers. To increase accessibility and provide more opportunities for participation, this year&rsquo...

Oct
01

4th Annual CORE Summit 2026: Saratoga Springs

MCTAC, in partnership with OMH, OASAS, and The Alliance for Rights and Recovery, is excited to host its fourth annual in-person summit for Community Oriented Recovery and Empowerment (CORE) service providers. To increase accessibility and provide more opportunities for participation, this year&rsquo...

Recent Trainings

Training

6th Annual Ask a Medicaid Managed Care Plan (MMCP): Billing Event

The Managed Care Technical Assistance Center (MCTAC) is pleased to announce that resources from our in-person 6th Annual Ask a Medicaid Managed Care Plan: Billing Event are now available on our websit...

Training

NFP Board and Executive Leadership Series:Prioritizing Strategy - Elevating Board Engagement

MCTAC in partnership with Jackie Negri (Negri Management Resources) hosted their second webinar on June 23rd on "Prioritizing Strategy - Elevating Board Engagement", as part of their third Non-Fo...

Training

Children and Family Treatment and Support Services (CFTSS) UM Grid

The Children and Family Treatment and Support Services (CFTSS) Utilization Management (UM) Grid includes information about individual Managed Care Plan requirements for notification, pre-authorization...

Training

Provider Responsibilities and Self-Disclosures: Understanding Compliance Expectations

The Managed Care Technical Assistance Center (MCTAC), in partnership with the New York State Office of Mental Health, is pleased to announce a three-part pre-recorded webinar series for beha...

Training

Integrated Care in MHOTRS Webinar

The New York State Office of Mental Health (OMH), in collaboration with MCTAC, hosted a webinar series on Mental Health Outpatient Treatment and Rehabilitative Services (MHOTR...

Training

NFP Board and Executive Leadership Series: Advancing Outcomes and Community Well‑Being: Using AI Responsibly in Behavioral Health Organizations

MCTAC in partnership with Jackie Negri (Negri Management Resources) kicked off their third Non-For Profit Board Member Training series with the first webinar May 21st on "Advancing Outcomes and Commun...

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