Centers

Managed Care Technical Assistance Center

Founded in 2014, the Managed Care Technical Assistant Center (MCTAC) is a part of New York University’s McSilver Institute for Poverty Policy and Research. Funded and supported by New York State Office of Mental Health (OMH) and Office of Addiction Services and Supports (OASAS), MCTAC provides training and technical assistance to all behavioral health agencies in New York State. The MCTAC team includes researchers, clinical, administrative and business experts with decades of experience working in the field of behavioral health.

MCTAC works closely with funders and key strategic partners to advance the delivery of high-quality behavioral health services, particularly as New York State continually evolves and improves its Medicaid program. Playing an essential role in this effort, MCTAC assists stakeholders across these systems, such as government agencies, managed care plans, healthcare providers, electronic health record systems, and trade and advocacy organizations, to address the needs of the state’s most vulnerable populations.

Upcoming Events

Recent Trainings

Training

IBH IT Implementation Plan Workgroup (October 2026)

This IBH IT Implementation Plan workgroup meeting provided updates on efforts to strengthen health information sharing and technology infrastructure to support integrated behavioral health (IBH) imple...

Training

PROS Learning Collaborative: Reflecting and Lessons Learned from Expanding Off-Site Services

MCTAC and the Alliance for Rights and Recovery hosted a series of six interactive sessions as part of a Personalized Recovery Oriented Services (PROS) Learning Collaborative (LC) focused on...

Training

AI in the Behavioral Health Workflow: Documentation, Oversight, and Professional Judgement

This session explored the responsible use of AI across behavioral health, focusing on practical applications alongside critical considerations including privacy and confidentiality, bias, documentatio...

Training

2026 CORE Summit

MCTAC in partnership with OMH, OASAS and The Alliance for Rights and Recovery, hosted its fourth in-person summit event for Community Oriented Recovery and Empowerment (CORE) Service providers in Roch...

Training

Draft IBH Model - NYS Medicaid Services Crosswalk

Please Note: This is a draft model intended to help provide feedback to the State. This document is intended to support discussion and provide a preliminary crosswalk of NYS Medicaid services and bil...

Training

NFP Board and Executive Leadership Series: Talent Management and Succession Planning

MCTAC in partnership with Jackie Negri (Negri Management Resources) hosted their third webinar on September 28th on "Talent Management and Succession Planning", as part of their third Non-For Pro...

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