Special Initiatives

Community Oriented Recovery and Empowerment (CORE) Services

Webinars & Events Offered by MCTAC

Webinars & Events Offered by MCTAC

2025 CORE Summit

On 7/16/25, MCTAC in partnership with OMH, OASAS and The Alliance for Rights and Recovery, hosted its third in-person summit event for Community Oriented Recovery and Empowerment (CORE) Service providers in Albany! 

  • Access the slides and additional resources here

CORE Refresher Pre-Recorded Trainings 

Over the next several months, OMH will release through MCTAC recorded refresher trainings focused on one CORE service. These recorded trainings are intended to bring the information from the CORE Operations Manual to life through examples and walking through the ISP process. CORE staff will have a better understanding of each service and how they can address an individual’s goals with concrete, person-centered objectives and interventions that are the appropriate frequency and intensity for their needs. OMH will also release one-page reference sheets for each recorded webinar, to summarize key takeaways as an additional resource for providers.

The Value of CORE Services:
Building Your CORE Referral Network Pre-Recorded Webinars

These short, pre-recorded webinars describe the value of CORE specific to potential community referral sources. They demonstrate the population specific value of how CORE can support both the person’s recovery and the referral source in supporting the person. Each webinar provides a brief overview of CORE, how community providers can secure buy-in from HARP and eligible HIV SNP members, and how these services may be incorporated into the larger behavioral health service array for eligible people.

Live Webinars

The following live webinars will focus on integration, collaboration, financial basics & modeling, and creating a team approach to delivering CORE Services.

  • CORE Financial Basics: Building Your Programs for Financial Success (April 21st 2022 from 12:00pm-1:00pm): In this webinar, participants reviewed key business practices and specific cost and revenue drivers to help them better understand how service volume, service type, operating cost and reimbursement rates affect their bottom line. Viewers also learned the foundations necessary to meet their clinical outcomes goals in a financially responsible and sustainable manner. 
  • Integration and Collaboration: How CORE Service Practitioners Can Work Alongside Others to Support People in Meeting Their Goals May 5th, 2022 from 12:00pm-1:00pm): This webinar focused on how CORE practitioners can work with providers inside and outside of their own organizations to meet the specific needs of a person participating in CORE. Viewers also learned strategies to build internal workflows around communication and how to work collaboratively to engage and support someone achieve their desired goal or life role.
  • Working Together: How Bundling CORE Services Can Support HARP Members (May 19th, 2022 from 12:00pm-1:00pm): In this webinar, CORE providers learned the benefits and strategies of working with other CORE providers to help someone achieve their desired life role or goal and how bundling services can support HARP members.
  • Financial Modeling The Key to Financial Success (June 16th, 2022 from 12:00pm-1:00pm): The financial success of implementing or expanding and sustaining CORE services will depend on a sound financial business plan. In this webinar, presenters provided a demonstration of an Excel based financial modeling tool and its companion guide that will be distributed to all participants. 

Financial Modeling The Key to Financial Success Office Hour (July 7th, 2022 from 12:00pm-1:00pm): Following the June 16th Financial Modeling webinar, participants had the opportunity to test the financial calculator tool, ask questions, test assumptions, and gain confidence in how one is using the model. Since this was an office hour, this webinar was not recorded. 

CORE Implementation Learning Collaborative: Lessons Learned

This six session learning collaborative was designed to help designated providers develop actionable strategies for adopting infrastructure and understand best practices for launching and maintaining a sustainable CORE business model. Topics included building internal workflows, including policies and procedures, marketing services and building referral networks, and working together to provide collaborative services.

Please view the Lessons Learned webinar here.

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